FAQ

What File Formats for Online Printing & Design should be submitted?

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We can accept a wide variety of file formats (below), however, we prefer all files to be submitted as PDF files to minimize any font, image, text, or formatting complications.
Preparation Tips See our File Preparations Tips FAQ for details on submitting the highest quality files to eliminate extra file charges or production delays.

Accepted File Types Index
.AI – Adobe Illustrator Document
.JPG – Joint Photographic Experts Group – a lossy image format widely used to display photographic images.
.JPEG – Joint Photographic Experts Group – a lossy image format widely used to display photographic images.
.PDF – Portable Document Format
.EPS – Encapsulated Postscript.TIFF – Tagged Image File Format

What color mode should my files be?

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If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.

What resolution should my files be?

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Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around.

How should I set up my bleed?

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Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.

Please keep all text at least 0.125" inside the cut-line.

- The bleed for Standard Products is 0.125".
- The bleed for Booklets and Presentation Folders is 0.25".

We recommend using our templates at all times.

Still have questions? Call or email us at orders@osadvo.com